Returns & Exchanges

We want you to love your skin results, but if you are not 100% satisfied with your purchase, you can return your items within 60 days of receipt through our '60-Day Satisfaction Guarantee'.

Return Process

• 1.
  Initiate Your Return

  Contact our askINKEY team via our website portal or email with your order number and the specific items you wish to return.

• 2.
  Package Your Items

  Securely pack the products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Affix Shipping Label

  Download and print the prepaid return shipping label provided by our support team and attach it clearly to the outside of your package.

• 4.
  Receive Your Refund

  Once our team receives and inspects your return, a refund will be processed to your original payment method within 7-10 business days.